Betting Rules

1. General betting conditions

By placing a bet with Koala88 Casino, you confirm that you have read and accepted these Betting Rules, the applicable Terms and Conditions, and any rules shown for the particular sport, event, game or market. These documents should be read together. If a specific market rule differs from a general rule, the information displayed for that market will generally apply to that market.

You must be legally permitted to participate in online betting from your location. You are responsible for checking the laws and requirements that apply to you before opening or using an account. Koala88 Casino may apply location, identity, age and account-verification controls where required. An account must be used only by the person to whom it belongs, and you must keep your login details secure.

Bets may only be placed through the approved betting interface and must be submitted before the relevant market closes. A selection shown on a betting slip is not necessarily a confirmed bet. A bet is accepted only when the platform confirms acceptance and records the bet in your account history. You should check the confirmation details, including the selection, odds, stake and potential return, and report any apparent issue as soon as possible through the available support process.

You are responsible for checking that your bet is correct before confirming it. This includes checking the event, market, selection, bet type, stake, odds and any combinations included in a multiple bet. Once accepted, a bet normally cannot be changed or withdrawn unless a cancellation, amendment or cash-out option is expressly made available for that bet.

• Only one account should be used by each customer unless otherwise permitted under the applicable account terms.
• You must not place bets using another person’s account, payment method or identity without proper authorisation.
• You must not attempt to manipulate, disrupt or interfere with the betting platform or its related systems.
• You must not use automated tools, software or technical methods to gain an unfair advantage unless expressly permitted.
• Koala88 Casino may review activity and may refuse, suspend or cancel transactions where there is a reasonable compliance, security or integrity concern.

Technical interruptions, communication delays, displayed errors or other system issues may affect the availability or presentation of a market. A bet that has not been successfully accepted and recorded is not a valid bet. If a platform error results in a bet being accepted on terms that are clearly incorrect, the bet may be reviewed and corrected or cancelled in accordance with the applicable rules.

2. Odds, stakes and bet types

Odds are displayed before a bet is confirmed and may change as markets develop. The odds applying to an accepted bet are normally the odds recorded in the bet confirmation. For live or in-play betting, odds can change quickly because of events occurring during the contest. Delays between an event taking place and information reaching the platform may also affect live markets.

The available stake range, maximum potential return and permitted bet types may vary by market, event, customer, channel or product. Any applicable restriction will be shown where possible before the bet is confirmed. A displayed figure should not be treated as a guarantee that every stake or combination will be accepted. Koala88 Casino may reject a bet or accept only part of a requested stake where the platform or market rules allow this.

Single bets and multiple bets

A single bet is placed on one selection or outcome. A multiple bet combines two or more selections into one bet. The rules for a multiple bet depend on the selections included and the result of each selection. If one selection is cancelled, voided or otherwise removed, the remaining selections may be settled under the rules for the relevant multiple bet type. If several selections relate to the same event or are dependent on one another, the bet may be restricted or treated according to the applicable market rules.

Live and in-play betting

Live betting is offered only on selected markets and may be suspended at any time. Suspension can occur when a material event is taking place, when the platform is waiting for reliable information, or when the market needs to be updated. A bet submitted while a market is suspended, closing or being changed may not be accepted. The final status of a live bet is determined by the platform’s recorded acceptance and the applicable settlement rules.

Cash-out and special features

A cash-out, early settlement or similar feature may be offered on selected bets, but it is not available for every market or at every time. The amount shown can change or disappear before a request is completed. A cash-out is effective only when it has been confirmed by the platform. If the feature is interrupted, rejected or unavailable, the original bet remains subject to the normal betting rules unless the platform confirms otherwise.

3. Event results and settlement

Bets are settled using the official result or other recognised result source specified for the relevant sport, competition, event or market. Settlement may take place after the event has finished and the necessary result information has been checked. An initial result may be changed if the responsible sporting body or recognised authority later issues an official correction. Where the market rules provide for a different result source or settlement point, those rules will apply.

The market description is important. For example, a market may refer to the result at the end of regular time, a particular period, a designated stage of a competition or another clearly stated condition. Extra time, penalties, overtime, tie-breaks, disqualifications and later changes are included only when the specific market rules say that they count.

• A bet may be void if the event does not take place, is abandoned, is postponed beyond the period allowed by the applicable rules, or cannot be settled fairly.
• A market may be void if there is a material error in the event, participant, starting time, odds or market information.
• If an event is interrupted, the market may be settled if the relevant rules set a valid settlement point; otherwise, it may be cancelled or voided.
• A participant who does not start may be treated differently from a participant who starts and later withdraws, depending on the market rules.
• A change of venue, surface, format, distance, number of participants or other material condition may affect settlement.
• Disqualifications, penalties and later appeals are considered only where the relevant rules state that they are included.

Where a bet is void, the stake will generally be returned or the affected part of a multiple bet will be removed, subject to the rules for that bet type. A return may be adjusted if a market has been settled incorrectly and subsequently requires correction. If a result cannot be verified or the available information is inconsistent, settlement may be delayed while the matter is reviewed.

The result shown in your account history is the best record of how an accepted bet has been settled. You should retain your bet confirmation and review the settlement once the event is complete. If you believe a bet has been settled incorrectly, raise the issue promptly through the available support channel and include the relevant bet information. Reviews are conducted against the recorded bet, the applicable rules and the recognised result information.

4. Market integrity, cancellations and responsible play

Koala88 Casino aims to maintain fair and orderly betting markets. Activity may be reviewed for suspected fraud, collusion, account misuse, attempts to exploit an obvious error, match manipulation, prohibited insider information or other conduct that could compromise market integrity. Where a review is necessary, settlement or account activity may be temporarily delayed.

If a bet, market or transaction is affected by an obvious error, technical fault, inaccurate information or a security issue, corrective action may be taken. This may include refusing a bet, cancelling a bet, correcting an incorrectly displayed price or settling a bet under the correct terms. Action will be based on the circumstances and the applicable account and betting rules.

Bets must be placed for personal entertainment and not as a way to recover losses or resolve financial difficulties. Gambling outcomes are uncertain, and no strategy can guarantee a profit. Set a budget before you play, use only money you can afford to lose and take regular breaks. Do not gamble when affected by alcohol, stress, fatigue or other circumstances that may affect your judgement.

• Set personal deposit, spending or time limits where those tools are available.
• Avoid increasing stakes to chase a previous loss.
• Keep betting separate from essential household or living expenses.
• Use account pauses, self-exclusion or other available safer-gambling controls if betting is no longer enjoyable or manageable.
• Seek independent support if gambling is causing financial, emotional, relationship or other personal harm.

These Betting Rules are general information and do not replace the specific rules displayed for an individual market. Rules may be updated when products, systems, legal requirements or industry practices change. The version available when a bet is placed will generally be relevant, subject to any correction required by law, a platform error or an integrity review. By continuing to use the betting service, you acknowledge that you should check the current rules before placing new bets.